Terms, ethics & conditions


Terre des Ancêtres is owned and operated by Hazel Marie Volk. Here are the terms and conditions of www.terrdesancetres.fr


My approaches are universal and applicable to people of all cultural backgrounds.

Through these approaches and my actions, I invite people to question their condition, their intentions and human actions. I encourage open-mindedness, tolerance and solidarity in support of societal change. I welcome all adults, whatever their beliefs, sexual identity and orientation, social background, physical or intellectual abilities and limitations. I aim to keep my services accessible to all.

In my practice, I seek to inspire, educate and encourage autonomy and creativity rather than cultivate dependency.

Confidentiality and safety

I offer a presence as well as a conscious and caring space. Sessions, whether online or in person, will be kept confidential, and your privacy will be respected and protected.

During sessions, you remain aware, free and able to interrupt the process at any time.

As a facilitator, I may terminate our professional relationship for any reason, in which case I will refer you to other practitioners if you wish.

Appointment policy

Life has its surprises and last-minute inconveniences, so I’m keen to remain flexible. No refunds will be made for no-shows, and the appointment will not be extended if you are late.

Please contact me by e-mail if you are running late or encountering technical difficulties.


This work is deeply transformative but is neither therapy nor medical treatment. You remain entirely responsible for your well-being during the session, which includes disclosing any concerns and/or questions you may have before, during or after a session. Between sessions, you are responsible for carrying out the necessary procedures. If what emerges is too intense, I am at your disposal to the best of my ability.

If you know that you are suffering from severe untreated trauma, PTSD, depression or are experiencing suicidal thoughts, I strongly encourage you to talk to a health professional before considering this work, as it can stir up strong emotions.

You will not hold me legally responsible for any physical, emotional, mental, circumstantial or energetic effects that may arise as a result of your participation in the sessions.

Secure online payment

Payments are processed securely (https) via Stripe. Payment will be debited from your credit card as soon as you book an appointment and re-credited to the same card if you cancel your booking.

When a transaction is processed, an electronic transaction receipt will be issued to the e-mail address you provide.

Collection of personal data

Personal data collected in the various forms will not be sold or shared.